Return & Refund Policy

At My Store, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

We accept returns within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused and in the same condition that you received it.

• The item must be in its original packaging.

• Proof of purchase is required.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days. Depending on your payment provider, it may take additional time for the funds to appear in your account.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Include your order number and clear photos of the issue so we can resolve it promptly.

Non-Returnable Items

The following items cannot be returned:

• Gift cards

• Personalized or custom-made products

• Final sale or clearance items

• Items that have been used or damaged after delivery

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Order Cancellations

Orders may be canceled within 24 hours of purchase. Once an order has been processed or shipped, it can no longer be canceled.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

My Store
Email: thesalmon551@gmail.com

We aim to respond to all inquiries within 24–48 business hours.