Shipping policy
Shipping Policy
Thank you for shopping with My Store. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
All orders are processed within 1–3 business days after payment has been successfully received.
Orders are not processed or shipped on weekends or public holidays.
Shipping Times
Estimated delivery times:
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United States: 5–12 business days
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Canada: 7–15 business days
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Europe: 7–15 business days
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Australia & New Zealand: 7–15 business days
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Rest of the World: 10–20 business days
Please note that these delivery times are estimates and may vary depending on your location, customs processing, weather conditions, and carrier delays.
Shipping Costs
Shipping costs are calculated at checkout and displayed before you complete your purchase.
From time to time, we may offer free shipping promotions on eligible orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Please allow 24–72 hours for tracking updates to appear.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
If an incorrect address is provided and the order has already been shipped, additional shipping charges may apply for reshipment.
Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact us. We will work with the shipping carrier to investigate and assist in resolving the issue.
Contact Us
If you have any questions regarding this Shipping Policy, please contact us:
My Store
Email: thesalmon551@gmail.com
We aim to respond to all inquiries within 24–48 business hours.